Thank you for trusting US Journey Immigration Services. We are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other details necessary to provide our services.

USE OF INFORMATION
We use your personal information for the following purposes:

To provide and maintain our services.

To communicate with you about our services, promotions, and updates.

To improve and personalize your experience with our services.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
We do not share your personal information with third parties.

DATA PROTECTION

At US Journey Immigration Services, we use your phone number and email address to contact you regarding current and past projects and to send our monthly email newsletter, which includes special promotions, important dates, and updates within OCS. We do not share your personal information with third parties or affiliates. You can stop receiving text messages at any time by texting “STOP.” To unsubscribe from emails, click the “UNSUBSCRIBE” link at the bottom of any message. For more information or additional requests regarding your personal data, contact us at info@us-journey.com.

SMS COMMUNICATION CONSENT

Opting in to Receive SMS Messages:

By checking the consent box, users must actively opt in to receive text messages rather than being automatically enrolled. This ensures the user is fully informed and agrees to receive such communications. It also provides a record of their consent in case of any future disputes.

Your phone number and consent to receive SMS messages will never be shared or sold to third parties or affiliates for marketing purposes.

By providing your mobile number on our website, you explicitly consent to receive SMS messages from US Journey Immigration Services. These messages may include appointment reminders, service updates, and special promotions.

HOW WE OBTAIN YOUR CONSENT

To receive SMS communications, you must provide your mobile number in the appropriate form on our website and check the box indicating your consent to receive text messages. By doing so, you agree to our privacy policy and SMS terms of use.

TYPES OF SMS COMMUNICATIONS

If you have opted in to receive SMS messages, you may receive text communications related to:

Clients and guests: Updates regarding your orders, deliveries, or other relevant information.

Job applicants: Information on your application status, onboarding materials, or other employment-related updates.

By providing your mobile number on our website, you are explicitly consenting to receive SMS messages from US Journey Immigration Services. These may include appointment reminders, updates on our services, and special offers.

POSSIBLE SMS CHARGES

Customers may incur charges for any text messages sent or received as part of their interaction with US Journey Immigration Services. These charges are determined by the customer’s mobile carrier and may vary depending on factors such as geographic location, carrier policies, and the type of SMS messaging (e.g., promotional, transactional, or one-time passwords). We recommend customers check with their mobile carrier to understand any potential fees associated with SMS communications.

SMS TERMS AND CONDITIONS

SMS Consent Communication:

The personal information collected during the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have opted in to receive SMS messages from US Journey Immigration Services, you may receive texts related to: appointment reminders, meetings, and case follow-ups.

Example:
“Hello, thank you for contacting US Journey Immigration Services. How can we assist you? Reply STOP to unsubscribe at any time. Message and data rates may apply. For help, reply HELP or visit our Privacy Policy and Terms of Service: https://us-journey.com/privacy-policy/”

Message Frequency:
Our SMS frequency ranges from 50 to 1,000 text messages per day across all users.

Possible SMS Charges:
Many carriers charge fees for each sent or received message. These charges may vary depending on the carrier’s pricing structure and whether the message is domestic or international.

Opt-In Methods:
Customers may opt in to receive SMS messages from US Journey Immigration Services via (online forms, verbally, or paper forms). This SMS agreement will not be shared with third parties for marketing purposes.

Opting Out:
Customers may opt out at any time by replying “STOP” to any SMS message. Once opted out, you may rejoin at any time by replying “START.”

STANDARD MESSAGE DISCLOSURE

Message and data rates may apply. Your mobile service provider may charge standard messaging fees.

You can opt out of SMS messages at any time by texting “STOP” to the number you received the message from.

If you need assistance, text “HELP” or visit our Privacy Policy and Terms of Service: https://us-journey.com/privacy-policy/

SMS MESSAGING POLICY

We strictly follow telecom carrier regulations for SMS communications. We ensure:

Explicit consent is obtained before sending any SMS.

A clear option is provided to opt out at any time.

No SMS is sent without prior consent.

SMS UNSUBSCRIPTION

You may opt out of receiving further SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly through our contact page to request removal.

INFORMATION SECURITY

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption and other security practices to ensure your data is protected.

CALL RECORDING

For quality assurance and training purposes, please note that calls with us may be recorded. These recordings are solely intended to improve the quality of our services and staff training.

YOUR RIGHTS

You have the right to access, rectify, or delete your personal data. You may exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

PRIVACY

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or necessary to provide the requested service.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. We will notify you of any significant changes through our website or other appropriate methods.

MODIFICATIONS

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our services, you agree to be bound by any changes.

CONTACT

If you have any questions about this Privacy Policy or your personal data, please contact us at +1 (801) 746-4880 or via info@us-journey.com.

Last reviewed: May 14, 2025.